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Client Case Study - Adam’s Bay

Helping your business with hints and tips to get the best from SMS Marketing

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"They have been able to talk me through the whole process and provide great customer service."

Adam's Bay

Overview

We’re a family owned bar and grill and have recently been named the number one place to eat fish and chips in our local area!

How do you use SMS marketing to reach your customers?

We use SMS to send menus, special offer and booking confirmations to our customers.

How did Reach Interactive help you?

Reach have been amazing and very professional from the start. They have been able to talk me through the whole process and provide great customer service.

Why did you choose Reach Interactive?

Great customer service every time and very competitive pricing to suit my needs.

What was the most obvious advantage you felt our product offered during the sales process?

The ability to reach our customers instantly is a massive advantage.

Were there any other advantages you discovered after using the product more regularly?

We saw an increase in sales almost straight away after using SMS to promote our discounts and offers, we really believe this has given us the edge over our competitors. The return on our investment has been fantastic, the service pays for itself!

Are there any content or support documents you would like to see us work on and share?

The team were able to provide me with a document explaining how to get started and that was really all we needed! Each page has its own help section if you get stuck and the guys are always happy to help.

What advice would you give anyone thinking about SMS Marketing?

Our return on investment has been instant, my advice would be to sign up for an account. If you want to reach your customers instantly this is a great tool.

What do you love about our product?

It is so easy to use and helps us reach our customers with instantly.

How can we help you meet your long-term goals?

Reach have help us meet our goals by increasing sales.

What will you need from us in the future?

All we need in the future is for Reach to keep providing us with the same level of customer service that they have. We are very happy with the service we have received.

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> Client Case Study - Adam's Bay

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Reach-Data Ltd.
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