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Client Case Study -The NHS

Helping your business with hints and tips to get the best from SMS Marketing

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We are extremely satisfied with our decision to select Reach as our new SMS provider. Their price offer was the most competitive and they have given us full support through the on-boarding transition.

NHS Commisioning Support Unit

Overview

Central government funding for SMS text messaging services within NHSMail came to an end in the early part of 2015. The shift to a locally funded service required NHSMail users to select a new SMS partner in order to continue using this service.

Reach Interactive have been providing SMS services for over 12 years and maintain direct connections to the UK mobile network operators. There are a number of points which we believe made us the idea partner for the NHS, including:

  • Extensive experience providing enterprise SMS solutions.
  • Market leading prices.
  • ISO 27001 information security accreditation to UKAS standards.
  • Tier 1 infrastructure.
  • UK based data centres and message processing.
  • 24/7 service and support.

The governments focus on cloud based, commodity services means that the G-Cloud Framework will be the preferred route for selecting a new partner. As a G-Cloud Framework supplier, with the most competitive pricing for SMS services, we can ensure a smooth transition.

In addition to offering all of the functionality currently provided by NHSMail, we also offer some additional features, including:

  • 2-Way SMS, allowing patients to reply directly.
  • Alternative methods for sending SMS, such as direct API integration.
  • Access to our online, web based platform for sending larger scale broadcasts.
  • Comprehensive reporting available in real-time.

Please find us on the G-Cloud Digital Marketplace

This will give you full details of our services, pricing and the benefits of selecting Reach as your new SMS partner.

If you have questions or need advice about changing your SMS provider, contact us today.

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